By being transparent with your policies, your customers can make informed decisions when purchasing from your store.
Here are some policies that you should include in your online store:
The. Return Policy
Check your supplier’s dropshipping return policies, then base your store’s policies on the information they provide.
The return policy should include the number of days when a customer is allowed to return the item (this depends on what kind of item, but it’s generally between 15 to 30 days after checkout), who is responsible for return shipping fees, and other guidelines .
B. Terms & Conditions
This will explain the rights and responsibilities of your store and your customers. It may also include how consumers may use your website, plus other disclaimers on what your store is (and is not) liable for.
Make sure to make all details as clear and concise as possible. The goal is to make your customers understand them easily. Refrain from using complicated language to avoid any confusion.
Disclaimers inform your customers of what they might be in for when they’re on your website or when they choose to buy your products. Disclaimers can range from general legal to health and safety. You can also use a Disclaimer Page to disclose affiliations.
You don’t have to put disclaimers on every page; that might scare away your customers! Having a section on your website dedicated to a disclaimer is often good enough as a preventive measure for both parties. It gives them information on what they’re purchasing, and it also minimizes your liabilities in the event of a dispute.